Have questions about trading, need account support, or want to learn more? Our team is ready to assist you throughout the trading week.
We aim to reply within 24 hours, throughout the trading week. Currently online
Chat with our support team directly from the Moneyguniuss Trader platform or mobile app, 24/5 throughout the trading week.
Available Monday to Friday during standard business hours. For urgent issues, live chat is the fastest route.
Ground Floor, The Sotheby Building
Rodney Village, Rodney Bay
Gros-Islet, Saint Lucia
From your first deposit to your hundredth trade — our team is here to support you at every step.
Guidance through registration, KYC document submission and account activation — fast and hassle-free.
Help with deposit methods, withdrawal requests, processing times and any payment-related queries.
Technical help with the Moneyguniuss Trader platform across web, iOS, Android and desktop applications.
Spreads, leverage, margin calls, order types and anything else about conditions or how trading works.
Interested in becoming an Introducing Broker or exploring a white-label partnership? Let us talk.
If you are new to trading, our team can point you to the right resources and guide you through the basics.
Find answers to the most common questions. Full FAQ is available on the FAQ page.
Click "Open Account", complete the registration form and submit your documents for KYC verification. Our team reviews and activates verified accounts, typically within 24 hours.
A valid government-issued ID (passport or driver licence) and proof of address (utility bill or bank statement dated within 3 months). Documents must be clear and in good condition.
Withdrawal requests are processed promptly after standard verification. The total time depends on your payment method and bank, but most withdrawals are completed within 1 to 3 business days.
Moneyguniuss runs on the Moneyguniuss Trader platform, available across web browser, iOS, Android, Windows and macOS — all with advanced charting and automated trading support.
Yes. A free demo account lets you practise trading with virtual funds in live market conditions — no risk, no commitment. Switch to a live account when you are ready.
You can start trading with as little as $10 on the Mini account. The Pro account requires $500, RAW from $1,000 and ECN from $2,000. All accounts include negative balance protection.
Markets run 24 hours a day, five days a week — and so does our support team. Reach us by email or live chat any time during the trading week.
Open an account in minutes, or practise risk-free on a demo — all on the Moneyguniuss Trader platform.